Enterprise Knowledge Infrastructures Information and Communication T
Success of an organization is increasingly dependent on its capability to create an environment in order to improve productivity of knowledge work. This book focuses on the concepts, models and technologies that are used to design and implement such an en
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Ronald Maier · Thomas H¨adrich · Ren´e Peinl
Enterprise Knowledge Infrastructures Second Edition
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Prof. Dr. Ronald Maier University of Innsbruck Department of Information Systems Universit¨atsstr. 15 6020 Innsbruck Austria [email protected]
Dr. Thomas H¨adrich Open Text Weidestr. 120a 22083 Hamburg Germany [email protected]
Dr. Ren´e Peinl IPI GmbH An der Br¨ucke 4 91586 Lichtenau Germany [email protected]
ISBN 978-3-540-89767-5
e-ISBN 978-3-540-89768-2
DOI 10.1007/978-3-540-89768-2 Library of Congress Control Number: 2009920049 c Springer-Verlag Berlin Heidelberg 2005, 2009 This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilm or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. The use of general descriptive names, registered names, trademarks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. Cover design: WMX-Design Printed on acid-free paper 9 8 7 6 5 4 3 2 1 springer.com
Preface for the Second Edition
Nearly four years have past by since the first edition of our book was published and we are very happy that the book has found its market and even more about the feedback from those readers who took some time to share their opinions about the first edition with us. As time has gone by, a lot has happened both in the development and adoption of technologies powering enterprise knowledge infrastructures and in the professional and personal lives of the authors. After our joint time at Martin-Luther-University of Halle-Wittenberg, life paths of the authors split again, so that our team turned into a virtual one, geographically spread from Hamburg via Hof to Innsbruck. Co-authoring this edition provided us with numerous opportunities to reinforce our excitement about how convenient it is to collaborate across locations. We have gained plenty of new experiences in research as well as in practice and several of them have been included in this new edition. One surprising experience is that despite all changes in information technologies, like the advent of Web 2.0 and the corresponding acceleration of browser-based applications as well as the explosion of user-generated contents, the core proposition of the book still remains an attractive and challenging one. The need for integration of existing systems instead of introduction of new isolated ones is unchanged. It typically takes many years until new technologies are adopted, particularly in traditional businesses
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