Humans and Machines at Work Monitoring, Surveillance and Automation
In the era of the so-called Fourth Industrial Revolution, we increasingly work with machines in both cognitive and manual workplaces. This collection provides a series of accounts of workers’ local experiences that reflect the ubiquity of work’s digitalis
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Edited by Upchurch in t r a M , e r o o Phoebe V. M hittaker & Xanthe W
Dynamics of Virtual Work
Series editors Ursula Huws Hertfordshire Business School Hatfield, UK Rosalind Gill Department of Sociology City University London London, UK
Technological change has transformed where people work, when and how. Digitisation of information has altered labour processes out of all recognition whilst telecommunications have enabled jobs to be relocated globally. ICTs have also enabled the creation of entirely new types of ‘digital’ or ‘virtual’ labour, both paid and unpaid, shifting the borderline between ‘play’ and ‘work’ and creating new types of unpaid labour connected with the consumption and co-creation of goods and services. This affects private life as well as transforming the nature of work and people experience the impacts differently depending on their gender, their age, where they live and what work they do. Aspects of these changes have been studied separately by many different academic experts however up till now a cohesive overarching analytical framework has been lacking. Drawing on a major, high-profile COST Action (European Cooperation in Science and Technology) Dynamics of Virtual Work, this series will bring together leading international experts from a wide range of disciplines including political economy, labour sociology, economic geography, communications studies, technology, gender studies, social psychology, organisation studies, industrial relations and development studies to explore the transformation of work and labour in the Internet Age. The series will allow researchers to speak across disciplinary boundaries, national borders, theoretical and political vocabularies, and different languages to understand and make sense of contemporary transformations in work and social life more broadly. The book series will build on and extend this, offering a new, important and intellectually exciting intervention into debates about work and labour, social theory, digital culture, gender, class, globalisation and economic, social and political change. More information about this series at http://www.springer.com/series/14954
Phoebe V. Moore Martin Upchurch Xanthe Whittaker •
Editors
Humans and Machines at Work Monitoring, Surveillance and Automation in Contemporary Capitalism
Editors Phoebe V. Moore Middlesex University London, UK
Xanthe Whittaker University of Leicester London, UK
Martin Upchurch Business School Middlesex University London, UK
Dynamics of Virtual Work ISBN 978-3-319-58231-3 ISBN 978-3-319-58232-0 https://doi.org/10.1007/978-3-319-58232-0
(eBook)
Library of Congress Control Number: 2017940621 © The Editor(s) (if applicable) and The Author(s) 2018 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or inf
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