Information and Communication Technologies in Tourism 2015 Proceedin
The papers presented in this volume advance the state-of-the-art research on big data and analytics, social media, electronic marketing, mobile computing and recommender systems, mobile sensors and geosocial services, augmented reality, wearable compu
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Information and Communication Technologies in Tourism 2015 Proceedings of the International Conference in Lugano, Switzerland, February 3–6, 2015
Information and Communication Technologies in Tourism 2015
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Iis Tussyadiah • Alessandro Inversini Editors
Information and Communication Technologies in Tourism 2015 Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015
Editors Iis Tussyadiah School of Hospitality Business Management Carson College of Business Washington State University Vancouver, WA USA
Alessandro Inversini Faculty of Management Bournemouth University Poole, Dorset United Kingdom
ISBN 978-3-319-14342-2 ISBN 978-3-319-14343-9 (eBook) DOI 10.1007/978-3-319-14343-9 Library of Congress Control Number: 2015930331 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www. springer.com)
Preface
Organized by the International Federation for IT and Travel & Tourism (IFITT), ENTER2015 eTourism Conference is to take place in Lugano, Switzerland, on February 3–6, 2015. The 22nd annual international conference features the latest research and industry case studies on the application of information and communication technologies (ICT) to travel and tourism. The conference theme, “eTourism: Transforming Mobility,” was an invitation to discuss the transformation in travel and tourism due to the latest development in digital technologies. The research track of ENTER2015 received a total of 125 submissions, 107 of which were full research papers covering a diverse variety of fields within the area of ICT and tourism. Each research paper submission went through a rigorous double-blind review process with members of ENTER2015 Scientific Committee assigned as reviewers. Where issues remained, additional r
