IT Management in the Digital Age A Roadmap for the IT Department of

This book examines the massive changes currently taking place in the business world and commonly known under the label “digitalization.” In addition, it describes the significant impacts of technological innovations on processes, products, services and bu

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Nils Urbach Frederik Ahlemann

IT Management in the Digital Age A Roadmap for the IT Department of the Future

Management for Professionals

More information about this series at http://www.springer.com/series/10101

Nils Urbach • Frederik Ahlemann

IT Management in the Digital Age A Roadmap for the IT Department of the Future

Nils Urbach University of Bayreuth Bayreuth, Germany

Frederik Ahlemann University of Duisburg-Essen Essen, Germany

ISSN 2192-8096 ISSN 2192-810X (electronic) Management for Professionals ISBN 978-3-319-96186-6 ISBN 978-3-319-96187-3 (eBook) https://doi.org/10.1007/978-3-319-96187-3 Library of Congress Control Number: 2018951417 # Springer International Publishing AG, part of Springer Nature 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

Testimonials

Digitalization has far-reaching consequences for today’s companies. It is not only an option anymore, but a necessity—especially for their IT departments. This book shows what IT managers need to be prepared for. Particularly worth reading. Markus Bentele Vice President Information Technology/Group CIO, MAHLE International GmbH A compulsory read for CEOs and CIOs alike. This book illustrates the strategic and entrepreneurial importance of IT in an excellent and easily digestible way. CIOs receive very good support in focusing on the important and relevant topics of IT transformation. Enjoy reading and implementing. Bernhard Koch Vice Chairman of the Executive Board, GFFT e.V. This book demonstrates the impact of digital transformation on IT organizations and their management. It also presents potential risks for technology availability, security, and data protection. The authors develop a vision of what IT manageme

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