Operation of an employee suggestion system in administration and production departments of a remanufacturing company
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Operation of an employee suggestion system in administration and production departments of a remanufacturing company ´ 2 Damian Ostrowski1 · Jacek Jagodzinski Received: 11 February 2020 / Accepted: 11 September 2020 / © The Author(s) 2020
Abstract Purpose The aim of the article is to discuss the issues of the employee suggestion system (ESS) in a remanufacturing enterprise. ESS is a tool used in many modern management philosophies like continuous improvement, Kaizen, lean etc. A number of factors influencing the operation of the employee suggestion system (ESS) were examined in the literature. However, none considers the fact that within various departments, the nature of this tool may vary. Methodology/approach Based on the data from a representative international company, the system performance was assessed. Using statistical tests, it was examined whether the ESS works identically in different departments of the company. The article reviews the literature and attempts to explain the reasons for the results. Findings On the basis of statistical tests, it has been proved that despite the same implementation and occurrence of the same types of waste in various departments, the number of employee suggestions and thus the functioning of the system is different. According to the authors, the reason for this is the fact that the company performs remanufacturing processes. Managing an enterprise using lean remanufacturing has a specific character in relation to classic lean. Recommendations Since the article presents only one example of a company in which this phenomenon appeared and the lack of this issue in the literature, further analysis of this problem is necessary. Keywords Employee Suggestion System (ESS) · Lean management · Lean remanufacturing · Transport company · Kaizen · Production · Waste Damian Ostrowski
[email protected] Jacek Jagodzi´nski
[email protected] 1
WSB University in Wrocław, Fabryczna 29-31, 53-609, Wrocław, Poland
2
Department of Control Systems and Mechatronics, Wrocław University of Science and Technology, Janiszewskiego 11-17, 50-372, Wrocław, Poland
Journal of Remanufacturing
Introduction The research under consideration concerns an operation analysis of one of the tools most often applied in modern management methods, namely employee suggestion systems. Proposals of improvements of various processes made by employees of the lowest levels – people who actively complete a task are very valuable and constitute the basis for numerous corporate organization methods such as continuous improvement, Kaizen and others. The article concerns the employee suggestion system (ESS) in the area of lean remanufacturing. The literature in this area was reviewed (August 2020). In the Web Of Science database, 1101 papers were found with the phrase “employee suggestion system” and 32 papers about “lean remanufacturing”. Various combinations of phrases did not produce any results (for example “suggestion system” and “lean remanufacturing” – 0, “suggestion system” and “rema
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