Performance Management for Agile Organizations Overthrowing The Eigh
Agile is the new black. Every business now has to be adaptive, nimble and ready to pivot – managers have to be comfortable with ambiguity and constantly ready for change. And yet… While agility is regarded as essential for competitive advantage, most orga
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Performance Management for Agile Organizations
Tim Baker
Performance Management for Agile Organizations Overthrowing The Eight Management Myths That Hold Businesses Back
Tim Baker WINNERS-at-WORK Pty Ltd Brisbane, Queensland, Australia
ISBN 978-3-319-40152-2 ISBN 978-3-319-40153-9 (eBook) DOI 10.1007/978-3-319-40153-9 Library of Congress Control Number: 2016957151 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Cover illustration: akindo / Getty Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
This book is dedicated to Carol May Baker, my wife and life partner. I’m an infinitely better person with her in my life. Carol’s unconditional love, unfailing support, and abiding belief in me, sustain me.
Preface
anagement as a Profession is M Ultra-Conservative Performance management is a hot topic; it has been for some time. Managers universally want to know what can be done to escalate company performance. What are the secrets, shortcuts, and strategies? Where do I begin? Employers and their managers all want answers to these and other performance questions. They want to know what can be done to optimize performance, gain a competitive or adaptive advantage, and build capacity. Further, they want to know how to responsively deal with the fickle and ever-changing demands and heightened standards of the end- user: the customer. Being agile, maneuverable, and flexible are success factors for the modern high-performing company. Where to begin? Agility—more than ever—is the driver of organizational performance. In an organizational context, agility can be defined as: the ability to stay open to new directions and be continually proactive, helping to assess the limits or indeed risks of existing approaches and ens
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