Business Information Systems 18th International Conference, BIS 2015

This book contains the refereed proceedings of the 18th International Conference on Business Information Systems, BIS 2015, held in Poznań, Poland, in June 2015. The BIS conference series follows trends in academic and business research; thus, the theme o

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Witold Abramowicz (Ed.)

Business Information Systems 18th International Conference, BIS 2015 Poznań, Poland, June 24–26, 2015 Proceedings

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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst Eindhoven Technical University, Eindhoven, The Netherlands John Mylopoulos University of Trento, Povo, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA

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More information about this series at http://www.springer.com/series/7911

Witold Abramowicz (Ed.)

Business Information Systems 18th International Conference, BIS 2015 Poznań, Poland, June 24–26, 2015 Proceedings

123

Editor Witold Abramowicz Department of Information Systems Poznań University of Economics Poznań Poland

ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-319-19026-6 ISBN 978-3-319-19027-3 (eBook) DOI 10.1007/978-3-319-19027-3 Library of Congress Control Number: 2015939674 Springer Cham Heidelberg New York Dordrecht London © Springer International Publishing Switzerland 2015 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper Springer International Publishing AG Switzerland is part of Springer Science+Business Media (www.springer.com)

Preface

The 18th International Conference on Business Information Systems was held in Poznań, Poland. Since the first BIS edition in 1997, every other conference is held at Poznań University of Economics. The BIS conference is a well-renowned event of the scientific community, where researchers and business practitioners conduct scientific discussions on up-to-date issues that include the development, implementation, and application of business information systems. BIS conference follows trends in the academia and business research. The theme of the BIS 2015 conference was, “Making Big Data Smarter.” For the past few yea