Competitiveness Creation and Maintenance in the Postal Services Industry
This book examines the changing business and economic environment for postal services in Lithuania and the upcoming challenges for this industry. Postal services continue to play a central part in the development of national economies. However, the econom
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veness Creation and Maintenance in the Postal Services Industry A Lithuanian Case Study
Competitiveness Creation and Maintenance in the Postal Services Industry
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Vaida Pilinkiene˙ • Vilma Deltuvaite˙ Asta Daunoriene˙ • Vaidas Gaidelys
Competitiveness Creation and Maintenance in the Postal Services Industry A Lithuanian Case Study
Vaida Pilinkiene˙ School of Economics and Business Kaunas University of Technology Kaunas, Lithuania
Vilma Deltuvaite˙ School of Economics and Business Kaunas University of Technology Kaunas, Lithuania
Asta Daunoriene˙ School of Economics and Business Kaunas University of Technology Kaunas, Lithuania
Vaidas Gaidelys School of Economics and Business Kaunas University of Technology Kaunas, Lithuania
ISBN 978-3-319-31905-6 ISBN 978-3-319-31906-3 DOI 10.1007/978-3-319-31906-3
(eBook)
Library of Congress Control Number: 2016944223 # Springer International Publishing Switzerland 2017 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. Printed on acid-free paper This Springer imprint is published by Springer Nature The registered company is Springer International Publishing AG Switzerland
Preface
Postal services—documents and parcels delivery services provided by public and private companies—have a significant role in the economic development of any country. However, the role of postal services has fundamentally changed over the last decades. The main drivers of changes—the declining demand for distribution of newspapers, letters, magazines, advertisements and different kinds of documents, the rise of advanced electronic communications, the increasing demand for parcel delivery services, just-in-time manufacturing, the development of e-commerce and other business trends driven by the new electronic technologies—reshaped the postal service industry. The most significant changes are observed in volumes of letter post delivery services that have declined in nearly all EU countries. The EU countries with well-developed letter
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