Patient Engagement How Patient-provider Partnerships Transform Healt
Patient-oriented approaches to healthcare management have been brought to the fore in recent years, yet this book underlines how even further change is needed in order to fully mobilise the experiential knowledge of patients, and ultimately improve our he
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Patient Engagement How Patient-provider Partnerships Transform Healthcare Organizations Edited by Marie-Pascale Pomey Jean-Louis Denis Vincent Dumez
Organizational Behaviour in Healthcare
Series Editors Jean-Louis Denis School of Public Health University of Montreal Montréal, QC, Canada Justin Waring Nottingham University Business School University of Nottingham Nottingham, UK Paula Hyde Birmingham Business School University of Birmingham Birmingham, UK
Published in co-operation with the Society for Studies in Organizing Healthcare (SHOC), this series has two strands, the first of which consists of specially selected papers taken from the biennial conferences held by SHOC that present a cohesive and focused insight into issues within the field of organizational behavior in healthcare. The series also encourages proposals for monographs and edited collections to address the additional and emergent topics in the field of health policy, organization and management. Books within the series aim to advance scholarship on the application of social science theories, methods and concepts to the study of organizing and managing healthcare services and systems. Providing a new platform for advanced and engaged scholarship, books in the series will advance the academic community by fostering a deep analysis on the challenges for healthcare organizations and management with an explicitly international and comparative focus. More information about this series at http://www.palgrave.com/gp/series/14724
Marie-Pascale Pomey Jean-Louis Denis • Vincent Dumez Editors
Patient Engagement How Patient-provider Partnerships Transform Healthcare Organizations
Editors Marie-Pascale Pomey School of Public Health University of Montreal Montreal, QC, Canada
Jean-Louis Denis School of Public Health University of Montreal Montreal, QC, Canada
Vincent Dumez Faculty of Medicine University of Montreal Montreal, QC, Canada
ISSN 2662-1045 ISSN 2662-1053 (electronic) Organizational Behaviour in Healthcare ISBN 978-3-030-14100-4 ISBN 978-3-030-14101-1 (eBook) https://doi.org/10.1007/978-3-030-14101-1 © The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that
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