Student attitudes toward instructor assessment in higher education: Does the delivery method matter?

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Student attitudes toward instructor assessment in higher education: Does the delivery method matter? Erik Kormos 1 & Liliana Julio 2 Received: 30 January 2019 / Accepted: 1 May 2019/ # Springer Science+Business Media, LLC, part of Springer Nature 2020

Abstract This study investigated 113 community college students enrolled in face-to-face and online speech communication courses and their perceptions of instructor speech assessments. Each course completed a self-inventory questionnaire using Google Forms at the completion of the semester. Descriptive statistics and an independent samples ttest analyzed responses. Students enrolled in a face-to-face public speaking course reported statistically significant higher levels of satisfaction with instructor assessment as opposed to those enrolled online. In addition, the results suggest students in a traditional environment believed instructor assessment played a role in increased credibility related to public speaking. These findings enhance the literature through the discovery of significant differences between groups in multiple areas related to instructor feedback. Findings may help design more valuable assessments for online students to more effectively achieve course outcomes and improve performance. Keywords Instructor assessments . Public speaking . Online learning . Feedback .

Assessment

1 Introduction The importance of oration has been recognized for thousands of years throughout the world. Nearly every culture has a term similar to the English word “orator” to designate

* Erik Kormos [email protected] Liliana Julio [email protected]

1

Department of Doctoral Studies and Advanced Programs, Ashland University, Ashland, OH, USA

2

Universidad Simon Bolivar, Barranquilla, Colombia

Education and Information Technologies

someone with refined skills in public speaking (Helvie-Mason 2010). Across higher education, public speaking is an integral part of oral training and critical thinking related to English language skills. The course challenges students to think critically, express their thoughts in a public setting and provides valuable experience for preparation in the professional world (Butler 2017). Public speaking is a decision-making process from language to methods employed such as persuasion. Today, ideas may spread around the world through platforms such as TED Talks and represent the enormous influence public speaking has on society (Lucas 2015). With the rapid pace of available public speaking courses online, it is imperative instructors recognize how this technology may affect student perception of assessment. To maximize effectiveness, it is beneficial for a variety of instructor assessments to be included in the final grade of speeches (Nash et al. 2016). These posterior comments are an effective tool to provide constructive feedback. In addition, instructor assessment provides students an opportunity to improve their own speeches through careful observation and critique. As a result, how speakers perceive various types of feedback is an ess