Reinventing Innovation Designing the Dual Organization
This book examines the capabilities organizations need in order to meet the dual mandate of current and future performance. It develops a theoretical framework for dual organizing, which emphasizes the escalation of both explore and exploit vent
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Reinventing Innovation
Aaron C.T. Smith Fiona Sutherland David H. Gilbert •
Reinventing Innovation Designing the Dual Organization
Aaron C.T. Smith RMIT University Melbourne Australia
David H. Gilbert RMIT University Melbourne Australia
Fiona Sutherland La Trobe University Melbourne Australia
ISBN 978-3-319-57212-3 ISBN 978-3-319-57213-0 (eBook) DOI 10.1007/978-3-319-57213-0 Library of Congress Control Number: 2017938546 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover Illustration: © saulgranda/Getty Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
CONTENTS
1 The Innovation Imperative
1
2 Changing Forms of Organizing
19
3 Duality Theory
35
4 Embracing the Tension
55
5 Structuring Innovation
75
6 Breaking Out
93
7 Designing Business Innovation
109
8 The Efficient Innovator
123
Index
135
v
LIST
Fig. 3.1 Fig. 5.1 Fig. 8.1
OF
FIGURES
Conditions for exploitative continuity and explorative change: building ambidexterity capability Explore-exploit model Duality management framework
43 82 128
vii
LIST
Table 2.1 Table 3.2
OF
TABLES
Characteristics of exploration and exploitation Explanation of duality characteristics
25 38
ix
CHAPTER 1
The Innovation Imperative
Abstract This chapter establishes the context, background, and aims for the book noting that organizations must manage ostensibly opposing forms, such as stability and change, and freedom and accountability. Organizations therefore need to manage simultaneously for both efficiency (exploitation) and flexibility (exploration). The chapter foreshadows the book’s key premise that the exploration—exploitation ten
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