The Delta Model Reinventing Your Business Strategy
"The Delta Model: Reinventing your Business Strategy is a work of its time. It builds on well established ideas that put the Mission Statement at the heart of strategic reasoning and expands previous thinking, for example, on the indispensable r
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The Delta Model
Reinventing Your Business Strategy
Praise for The Delta Model “The Delta Model is an invaluable tool that reinforces the importance of customer centricity as the critical lever for success in our high-speed globally linked world. It provides a powerful roadmap for the change process necessary to bring the results to the bottom line.” Randy Zwirn, CEO and President, Energy Services Division Siemens “I have known Arnoldo Hax for many years, and have long admired him-as a friend and as an amazing professor of infinite intellectual generosity. His methodology to approach companies’ complex issues through his Delta Model is undeniable, comprehensive, effective, and allows you, with crystal clear arguments, to continuously review your business strategies.” John Graell, CEO Molymet “The Delta Model encompasses the next major evolutionary step in strategic planning... It embraces the networked reality of today’s relationships between the enterprise, its targeted customers and the complementors.” Terry Bussear, Director, Market Strategy Baker Hughes Inc. “Once you fully understand the power of [the] Delta Model, it becomes a valuable tool to help analyze, understand and improve your organization.” Jaime Sagarduy, Project Manager, Ikerbasque Basque Foundation for Science (Spain) “Disciplined strategy with heart and soul.” Richard Naimark, Senior Vice President American Arbitration Association “For those in the public or not-for-profit sector who question the relevance of business strategy and the Delta Model to their organizations, think again.” Chad Fleck, Innovation Counselor, Foreign Affairs and International Trade Government of Canada “An approach grounded in reality. It moves the focus from competition to your most important assets: your customer, supplier and partner base. Innovate, don’t imitate.” John S. Lohse, Business Manager Toyota of Killeen (Texas) “The Delta Model is much more than theory. It is a framework with which to vision your preferred future state.” Howard Slaff, Director, Marketing Baker Petrolite Polymers “If you are looking inward, you are not looking forward. Dr. Hax forces you to look at the world through customer’s eyes.” Michael Hardman, President The Hardman Group “Excellent overview of a strategic planning model that can be applied in any business or industry.” Lorenzo Salvaggio, Vice President and General Manager Alcan Packaging
“Finally a model that puts the customer and his need as a starting point. At the end, the customer is our real boss. He decides if we live or die.” Werner Bansbach, General Manager Juan Bansbach Instumentos Musicales S.A. “A challenging and inspiring model to rethink the business strategy that provides a different view of how to transform a company to turn it into a world-class business.” Sergio Arias, Senior Business Analyst and Consultant SOFTTEK “Everyone understands the importance of having clearly defined strategies, but what is a good process to follow to develop strategy? The Delta Model provides a very helpful framework! ” Bob Iwig, Vice Pr
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