Research and Practical Issues of Enterprise Information Systems 13th

This book constitutes the refereed proceedings of the 13th IFIP WG 8.9 Working Conference on Research and Practical Issues of Enterprise Information Systems, CONFENIS 2019, held in Prague, Czech Republic, in December 2019. The 11 full and 2 short pap

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Petr Doucek · Josef Basl · A Min Tjoa · Maria Raffai · Antonin Pavlicek · Katrin Detter (Eds.)

Research and Practical Issues of Enterprise Information Systems 13th IFIP WG 8.9 International Conference, CONFENIS 2019 Prague, Czech Republic, December 16–17, 2019 Proceedings

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Lecture Notes in Business Information Processing Series Editors Wil van der Aalst RWTH Aachen University, Aachen, Germany John Mylopoulos University of Trento, Trento, Italy Michael Rosemann Queensland University of Technology, Brisbane, QLD, Australia Michael J. Shaw University of Illinois, Urbana-Champaign, IL, USA Clemens Szyperski Microsoft Research, Redmond, WA, USA

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More information about this series at http://www.springer.com/series/7911

Petr Doucek Josef Basl A Min Tjoa Maria Raffai Antonin Pavlicek Katrin Detter (Eds.) •









Research and Practical Issues of Enterprise Information Systems 13th IFIP WG 8.9 International Conference, CONFENIS 2019 Prague, Czech Republic, December 16–17, 2019 Proceedings

123

Editors Petr Doucek University of Economics Prague, Czech Republic

Josef Basl University of Economics Prague, Czech Republic

A Min Tjoa TU Wien Vienna, Austria

Maria Raffai Szechenyi University Gyor, Hungary

Antonin Pavlicek University of Economics Prague, Czech Republic

Katrin Detter TU Wien Vienna, Austria

ISSN 1865-1348 ISSN 1865-1356 (electronic) Lecture Notes in Business Information Processing ISBN 978-3-030-37631-4 ISBN 978-3-030-37632-1 (eBook) https://doi.org/10.1007/978-3-030-37632-1 © IFIP International Federation for Information Processing 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Switzerland AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland

International Conference on Research and Practical Issues of Enterprise Information

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