Researching Quality in Care Transitions International Perspectives
This book is concerned with the complexities of achieving quality in care transitions. The organization and accomplishment of high quality care transitions relies upon the coordination of multiple professionals, working within and across multiple care pro
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RESEARCHING QUALITY IN CARE TRANSITIONS: INTERNATIONAL PERSPECTIVES
Researching Quality in Care Transitions
Karina Aase • Justin Waring Lene Schibevaag Editors
Researching Quality in Care Transitions International Perspectives
Editors Karina Aase SHARE, Centre for Resilience in Healthcare, Faculty of Health Studies University of Stavanger Stavanger, Norway
Justin Waring Centre for Health Innovation, Leadership and Learning Nottingham University Business School Nottingham, United Kingdom
Lene Schibevaag SHARE, Centre for Resilience in Healthcare, Faculty of Health Studies University of Stavanger Stavanger, Norway
ISBN 978-3-319-62345-0 ISBN 978-3-319-62346-7 (eBook) DOI 10.1007/978-3-319-62346-7 Library of Congress Control Number: 2017947301 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: oversnap/gettyimages Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
The original version of the book front matter was revised: The affiliation of the editors was corrected. The Erratum to the book front matter is available at DOI 10.1007/978-3-319-62346-7_16
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Contents
Part 1 Introduction
1
1 Crossing Boundaries: Quality in Care Transitions 3 Karina Aase, Lene Schibevaag, and Justin Waring 2 Studying Complex Care Transitions from a Qualitative Perspective 31 Kristin A. Laugaland, Dagrunn N. Dyrstad, and Karina Aase 3 Studying Complex Care Transitions from a Quantitative Perspective 49 Line K. Bragstad and Christina Foss
Part 2 Patient Perspective
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4 Patient Experiences of Safety in Care Transitions 71 Jason Scott vii
viii Contents
5 The Role of Next o
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