Social Media Fundamentals, Models, and Ranking of User-Generated Con

The increasing amount of user-generated content available on social media platforms requires new methods to find, evaluate, and to compare. To this day, existing ranking approaches to user-generated content do not allow for evaluation across platforms by

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Claudia Wyrwoll

Social Media Fundamentals, Models, and Ranking of User-Generated Content Foreword by Prof. Dr. Horst Oberquelle

Claudia Wyrwoll Hamburg, Germany

Doctoral Thesis, Universität Hamburg, Germany, 2014

ISBN 978-3-658-06983-4 DOI 10.1007/978-3-658-06984-1

ISBN 978-3-658-06984-1 (eBook)

The Deutsche Nationalbibliothek lists this publication in the Deutsche Nationalbibliografie; detailed bibliographic data are available in the Internet at http://dnb.d-nb.de. Library of Congress Control Number: 2014946897 Springer Vieweg © Springer Fachmedien Wiesbaden 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in its current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Printed on acid-free paper Springer Vieweg is a brand of Springer DE. Springer DE is part of Springer Science+Business Media. www.springer-vieweg.de

To Dr. Kai Stietenroth, who taught me anything can be done. He went out and made the world a better place. He is painfully missed. And always will be.

Foreword When Carl Adam Petri, the father of Petri Nets, entitled his PhD Thesis “Communication with Automata” in 1962, almost no one understood that the computer was on its way to become a new medium. This title had two interpretations: interaction with computers can be understood as a special form of communication: human-computer communication. This view has influenced my professional life when becoming a specialist in usability. The other interpre