Socioeconomic and usage characteristics of transportation network company (TNC) riders
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Socioeconomic and usage characteristics of transportation network company (TNC) riders Rick Grahn1 · Corey D. Harper2 · Chris Hendrickson1 · Zhen Qian1 · H. Scott Matthews1
© Springer Science+Business Media, LLC, part of Springer Nature 2019
Abstract The widespread adoption of smartphones followed by an emergence of transportation network companies (TNC) have influenced the way individuals travel. The authors use the 2017 National Household Travel Survey to explore socioeconomic, frequency of use, and spatial characteristics associated with TNC users. The results indicate that TNC riders tend to be younger, earn higher incomes, have higher levels of education, and are more likely to reside in urban areas compared to the aggregate United States population. Of the TNC users, 60% hailed a ride three times or less in the previous month, indicating that TNC services are primarily used for special occasions. TNC users use public transit at higher rates and own fewer vehicles compared to the aggregate United States population. In fact, the TNC user population reported similar frequencies of use for both TNC services and public transit during the previous month. Approximately 40% of TNC users reside in regions with population densities greater than 10, 000 persons per square mile compared to only 15% for non-TNC users. Lastly, reported use of public transit for TNC users living in large cities (> 1 million) with access to heavy rail was almost three times greater when compared to similar sized cities without heavy rail. The average monthly frequency of TNC use was also elevated when heavy rail was present. Keywords Transportation network companies (TNC) · Ride sharing · Shared mobility · Travel behavior · Uber · Lyft
Introduction The rapid adoption of new technologies in the transportation sector can have dramatic effects on transportation networks as engineering design and public policy often lag behind. One such example is the widespread adoption of smart phones with internet capabilities and GPS tracking, which has enabled the emergence of transportation network companies (TNC), such as Uber and Lyft. Transportation network companies provide a * Rick Grahn [email protected] 1
Department of Civil and Environmental Engineering, Carnegie Mellon University, 5000 Forbes Avenue, Pittsburgh, PA 15213, USA
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Booz Allen Hamilton, 20 M St. SE, Washington, DC 20003, USA
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service that matches passengers to drivers with personal vehicles using an online mobile application. These companies use information technologies, algorithms, and data analytics to provide convenient and reliable transportation alternatives throughout many urban areas. TNC ridership continues to grow worldwide as the concept of “shared mobility” becomes more prevalent. In 2016, the shared mobility market considering the United States, China, and Europe was estimated at $54 billion, and projections show continued annual ridership increases (Grosse-Ophoff et al. 2017). It is estimated that TNCs will be responsi
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