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Managing Value Propositions in Service Ecosystems

Markt- und Unternehmensentwicklung Markets and Organisations Series Editors Arnold Picot, München, Germany Ralf Reichwald, Leipzig, Germany Egon Franck, Zürich, Switzerland Kathrin M. Möslein, Erlangen-Nürnberg, Germany

Change of institutions, technology and competition drives the interplay of markets and organisations. The scientific series ‘Markets and Organisations’ addresses a magnitude of related questions, presents theoretic and empirical findings and discusses related concepts and models. Edited by Professor Dr. Dres. h. c. Arnold Picot Ludwig-Maximilians-Universität München, Germany Professor Dr. Egon Franck Universität Zürich, Switzerland

Professor Dr. Professor h. c. Dr. h. c. Ralf Reichwald HHL Leipzig Graduate School of Management, Leipzig, Germany Professorin Dr. Kathrin M. Möslein Friedrich-Alexander-Universität Erlangen-Nürnberg & HHL, Leipzig, Germany

More information about this series at http://www.springer.com/series/12561

Julian Boha

Managing Value Propositions in Service Ecosystems With a foreword by Prof. Dr. Kathrin M. Möslein

Julian Boha Nürnberg, Germany Dissertation Friedrich-Alexander-Universität Erlangen-Nürnberg/2019

Markt- und Unternehmensentwicklung Markets and Organisations ISBN 978-3-658-31712-6 ISBN 978-3-658-31713-3  (eBook) https://doi.org/10.1007/978-3-658-31713-3 © The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2021 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer Gabler imprint is published by the registered company Springer Fachmedien Wiesbaden GmbH part of Springer Nature. The registered company address is: Abraham-Lincoln-Str. 46, 65189 Wiesbaden, Germany

Foreword

Value creation and innovation are mostly no longer done by a single

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