Aligning IT and Business Fostering Organizational Performance, Emplo

This book examines the interplay between IT solutions and specific management methods in organizations. In particular, it assesses the impact of IT reliability on factors like employees’ commitment and organizational performance. After developing the nece

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Katarzyna Tworek

Aligning IT and Business Fostering Organizational Performance, Employees’ Commitment and Quality of Management Methods

Business Information Systems Series editors Witold Abramowicz, Poznan University of Economics, Poznan, Poland Hans Ulrich Buhl, University of Augsburg, Augsburg, Germany Bogdan Franczyk, Leipzig University, Leipzig, Germany Ulrich Frank, University of Duisburg-Essen, Essen, Germany

Currently, virtually every organization is using business information systems integrating information technology, business processes, and people. With the advent of new technologies and new business opportunities that arise (e.g. electronic markets), designing and developing information systems that would be in line with the long term strategy of companies and that would efficiently support their core business processes, becomes even a more complex and difficult task. In addition, business information systems in modern companies need to evolve and adapt to changes occurring both inside as well as outside an organization. Therefore, a broad range of issues such as new business requirements (including societal and legal aspects), new market mechanisms and business models, as well as new paradigms and system architectures, need to be considered. The “Springer Series on Business Information Systems” targets high quality research monographs, texts and contributed books covering the vast field of business information processing and applications in various domains. It focuses particularly on fostering the exchange on theoretical and practical aspects of the design and development, implementation and application of business information systems, based on innovative concepts. The book series is not only aimed at researchers and students, but also at information system professionals in industry, commerce, and public administration, who are interested in new ideas on business information systems. Thus, with this series we establish a unique platform for design science oriented research and the technology and economically oriented scientific community, trying to bridge the gap between theoretical foundations and real world requirements.

More information about this series at http://www.springer.com/series/11890

Katarzyna Tworek

Aligning IT and Business Fostering Organizational Performance, Employees’ Commitment and Quality of Management Methods

123

Katarzyna Tworek Faculty of Computer Science and Management Wrocław University of Science and Technology Wrocław, Poland

Business Information Systems ISBN 978-3-030-11562-3 ISBN 978-3-030-11563-0 https://doi.org/10.1007/978-3-030-11563-0

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Library of Congress Control Number: 2018967431 © Springer Nature Switzerland AG 2019 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrie