Business Intelligence Tools
Business intelligence platforms allows managers and business analysts monitor data and statistics, make decisions, analyze market trends, study the insertion of new products and maintain profitable and long-lasting relationships with customers in order to
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Business Intelligence Tools Jorge Bernardino and Marco Tereso
Abstract Business intelligence platforms allows managers and business analysts monitor data and statistics, make decisions, analyze market trends, study the insertion of new products and maintain profitable and long-lasting relationships with customers in order to stay competitive in a global world. Consequently, the importance of using business intelligence tools is crucial for the success of actual organizations. Yet, many organizations are learning that this no easy task to decide which business intelligence tool to choose to expand their business. In this work we evaluate eight major business intelligence tools: four commercial (IBM Cognos, Microsoft BI, MicroStrategy and Oracle BI) and four open source solutions (JasperSoft, Pentaho, SpagoBI and Vanilla). The main objective is to present the differences in functionality between the various platforms, estimating overall usability, helping decision managers to choose the best tool to their business.
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Introduction
Business Intelligence (BI) is a broad category of applications and technologies for gathering, storing, analyzing, and providing access to data to help managers make better business decisions. Business Intelligence applications include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, text mining, data mining and visualization [1]. The benefit of business intelligence platforms for organizations is extremely important. Business intelligence platforms allows managers and business analysts monitor data and statistics, make decisions, analyze market trends, study the
J. Bernardino (*) • M. Tereso Departamento Engenharia Informa´tica e de Sistemas, IPC – Instituto Superior de Engenharia de Coimbra, Coimbra, Portugal e-mail: [email protected]; [email protected] A. Madureira et al. (eds.), Computational Intelligence and Decision Making: Trends and 267 Applications, Intelligent Systems, Control and Automation: Science and Engineering 61, DOI 10.1007/978-94-007-4722-7_25, # Springer Science+Business Media Dordrecht 2013
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J. Bernardino and M. Tereso
insertion of new products and maintain profitable and long-lasting relationships with customers in order to stay competitive in a global world. Currently, there are several known cases of success from implementing business intelligence tools in various business segments. A strategy which ensures business intelligence platforms is extremely important in order to monitor market trends, technological innovation and support both management and decision making. The business intelligence tools are intended to assist business managers in making decisions, drawing on data analysis and applying them to metrics that enable them to extract knowledge. The processes of business intelligence help make business more profitable and dynamic. When is time to choose one business intelligence platform is important that companies have some knowledge about existing platforms on the mark
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