Knowledge Management in Digital Change New Findings and Practical Ca
This book features both cutting-edge contributions on managing knowledge in transformational contexts and a selection of real-world case studies. It analyzes how the disruptive power of digitization is becoming a major challenge for knowledge-based value
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Klaus North Ronald Maier Oliver Haas Editors
Knowledge Management in Digital Change New Findings and Practical Cases
Progress in IS
More information about this series at http://www.springer.com/series/10440
Klaus North Ronald Maier Oliver Haas •
Editors
Knowledge Management in Digital Change New Findings and Practical Cases
123
Editors Klaus North Wiesbaden Business School RheinMain University of Applied Sciences Wiesbaden Germany
Oliver Haas Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) Bonn Germany
Ronald Maier School of Management University of Innsbruck Innsbruck Austria
ISSN 2196-8705 ISSN 2196-8713 (electronic) Progress in IS ISBN 978-3-319-73545-0 ISBN 978-3-319-73546-7 (eBook) https://doi.org/10.1007/978-3-319-73546-7 Library of Congress Control Number: 2017963289 © Springer International Publishing AG, part of Springer Nature 2018 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Springer imprint is published by the registered company Springer International Publishing AG part of Springer Nature The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Preface
Digital is all about flows; the information flows, knowledge flows and minds flow.1
The disruptive power of digital change is a major challenge for knowledge-based value creation worldwide. The transformation toward a digitized economy and society deeply changes how we manage information and knowledge, how we connect, collaborate, learn, and decide within and across organizations. While digitalization offers new opportunities for disruptive renewal, knowledge workers, managers, and organizations will have to recreate their governance, leadership, innovation, knowledge, and learning processes and practices as well as their work organization. New business models and digitally enabled co-creation emerge, requiring new wa
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