Public Sector Reformation Values-driven Solutions to Fiscal Constrai
Reductions in public sector spending mean voters will face a period of austerity, higher taxes and declining availability of public sector services. Prevailing public sector management philosophies are no longer applicable. To optimise future service prov
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Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
Public Sector Reformation
10.1057/9780230379350 - Public Sector Reformation, Ian Chaston
10.1057/9780230379350 - Public Sector Reformation, Ian Chaston
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
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Values-driven Solutions to Fiscal Constraint Ian Chaston Centrum Catolica, Peru; Moustraining Ltd, UK
10.1057/9780230379350 - Public Sector Reformation, Ian Chaston
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
Public Sector Reformation
© Ian Chaston 2012
No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6–10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The author has asserted his right to be identified as the author of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2012 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978–0–230–37934–3 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. A catalog record for this book is available from the Library of Congress. 10 9 8 7 6 5 4 3 2 1 21 20 19 18 17 16 15 14 13 12 Printed and bound in Great Britain by CPI Antony Rowe, Chippenham and Eastbourne
10.1057/9780230379350 - Public Sector Reformation, Ian Chaston
Copyright material from www.palgraveconnect.com - licensed to Stockholm University Library - PalgraveConnect - 2015-10-28
All rights reserved. No reproduction, copy or transmission of this publication may be made without written permission.
List of Tables and Figures
vi
Preface
vii
1 Towards the Inevitable
1
2 Societal Values and Expectations
22
3
Politicians
44
4
The Media
68
5
Leadership
89
6
Employees
109
7
Organisational Values
130
8 Vision, Mission and St
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