Employees' Emotional Intelligence, Motivation & Productivity, and Organizational Excellence
This book focuses on emotional intelligence, which has emerged as a factor in superior on-the-job performance and ability to lead an effective life. Based on an emerging country, namely India, the book deviates from traditional approaches by focusin
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A Future Trend in HRD
Gagari Chakrabarti Tapas Chatterjea
Employees’ Emotional Intelligence, Motivation & Productivity, and Organizational Excellence
Gagari Chakrabarti · Tapas Chatterjea
Employees’ Emotional Intelligence, Motivation & Productivity, and Organizational Excellence A Future Trend in HRD
Gagari Chakrabarti Department of Economics Presidency University Kolkata West Bengal, India
Tapas Chatterjea Cardio-vascular, Geriatric, Internal and Critical Care Medicine; Diabetology and Thyroidology, Mental Health-Stress and Institutional Management Kolkata West Bengal, India
ISBN 978-981-10-5758-8 ISBN 978-981-10-5759-5 (eBook) DOI 10.1007/978-981-10-5759-5 Library of Congress Control Number: 2017947723 © The Editor(s) (if applicable) and The Author(s) 2018 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Cover illustration: © John Rawsterne/patternhead.com Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore
Foreword
The study of Emotional Intelligence could be traced back to the era of Charles Darwin when the crucial role of emotional expression was emphasized for survival. While ancient Greek literature prioritised cognitive skills, the European Sentimentalist Movement and the Emotional Movement emphasized the ‘emotional expression of arts’ and recognized the presence and relevance of intrinsic, emotional knowledge. Gradually, scientists came to accept the inadequate role of standard cognitive intelligence to be used as a tool to account for individual behaviour, to analyze their success, and to predict their failures. Rather, they tend to emphasize more on a combination of skills that allow a person to recognize, comp
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