Enterprise Information Systems 9th International Conference, ICEIS 2

This books contains the best papers of the 9th International Conference on Enterprise Information Systems, ICEIS 2007, held in Funchal, Madeira, Portugal, in June 2007. The 6 invited papers are presented together with 23 papers which were carefu

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Joaquim Filipe José Cordeiro Jorge Cardoso (Eds.)

Enterprise Information Systems 9th International Conference, ICEIS 2007 Funchal, Madeira, June 12-16, 2007 Revised Selected Papers

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Volume Editors Joaquim Filipe José Cordeiro Polytechnic Institute of Setúbal - INSTICC 2910-761 Setúbal, Portugal E-mail: {j.filipe,jcordeir}@est.ips.pt Jorge Cardoso University of Madeira Department of Mathematics and Engineering 9100-390, Funchal, Portugal E-mail: [email protected]

Library of Congress Control Number: 2008938493 ACM Computing Classification (1998): J.1, H.3.5, H.4, K.4.4 ISSN ISBN-10 ISBN-13

1865-1348 3-540-88709-1 Springer Berlin Heidelberg New York 978-3-540-88709-6 Springer Berlin Heidelberg New York

This work is subject to copyright. All rights are reserved, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, re-use of illustrations, recitation, broadcasting, reproduction on microfilms or in any other way, and storage in data banks. Duplication of this publication or parts thereof is permitted only under the provisions of the German Copyright Law of September 9, 1965, in its current version, and permission for use must always be obtained from Springer. Violations are liable to prosecution under the German Copyright Law. Springer is a part of Springer Science+Business Media springer.com © Springer-Verlag Berlin Heidelberg 2008 Printed in Germany Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper SPIN: 12527663 06/3180 543210

Preface

This book contains the best papers of the 9th International Conference on Enterprise Information Systems (ICEIS 2007), held in the city of Funchal, Madeira (Portugal), organized by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC) and the University of Madeira, in collaboration with ACM/SIGMIS and AAAI. Furthermore, the conference was sponsored by the Portuguese Foundation for Science and Technology (FCT). ICEIS has become a major point of contact between research scientists, engineers and practitioners in the area of business applications of information systems. This year, five simultaneous tracks were held, covering different aspects related to enterprise computing, including: “Databases and Information Systems Integration,” “Artificial Intelligence and Decision Support Systems,” “Information Systems Analysis and Specification,” “Software Agents and Internet Computing” and “Human–Computer Interaction”. All tracks focused on real-world applications and highlighted benefits of information systems and technology for industry and services, thus making a bridge between academia and enterprise. Following the success of 2006, ICEIS 2007 received 644 paper submissions from more than 40 countries. In all, 72 papers were published and presented as full papers, i.e., completed work (8 pages in proceedings / 30-min oral presentations), 198 papers, reflecting work-in-progress or position papers, were accepted fo