Handbook on Business Process Management 1 Introduction, Methods, and
Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial
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Jan vom Brocke Michael Rosemann Editors
Handbook on Business Process Management 1 Introduction, Methods, and Information Systems 2nd Edition
International Handbooks on Information Systems
Series Editors Peter Bernus, Jacek Błaz˙ewicz, Gu¨nter J. Schmidt, Michael J. Shaw
For further volumes: http://www.springer.com/series/3795
Titles in the Series M. Shaw, R. Blanning, T. Strader and A. Whinston (Eds.) Handbook on Electronic Commerce ISBN 978-3-540-65882-1
P. Bernus, K. Merlins and G.Schmidt (Eds.) Handbook on Architectures of Information Systems ISBN 978-3-540-25472-0, 2nd Edition
J. Błażewicz, K. Ecker, B. Plateau and D. Trystram (Eds.) Handbook on Parallel and Distributed Processing ISBN 978-3-540-66441-3
S. Kirn, O. Herzog, P. Lockemann and O. Spaniol (Eds.) Multiagent Engineering ISBN 978-3-540-31406-6
H.H. Adelsberger, Kinshuk, J.M. Pawlowski and D. Sampson (Eds.) Handbook on Information Technologies for Education and Training ISBN 978-3-540-74154-1, 2nd Edition C.W. Holsapple (Ed.) Handbook on Knowledge Management 1 Knowledge Matters ISBN 978-3-540-43527-3 C.W. Holsapple (Ed.) Handbook on Knowledge Management 2 Knowledge Directions ISBN 978-3-540-43848-9 J. Błażewicz, W. Kubiak, I. Morzy and M. Rusinkiewicz (Eds.) Handbook on Data Management in Information Systems ISBN 978-3-540-43893-9 P. Bernus, P. Nemes and G. Schmidt (Eds.) Handbook on Enterprise Architecture ISBN 978-3-540-00343-4 S. Staab and R. Studer (Eds.) Handbook on Ontologies ISBN 978-3-540-70999-2, 2nd Edition S.O. Kimbrough and D.J. Wu (Eds.) Formal Modelling in Electronic Commerce ISBN 978-3-540-21431-1
J. Błażewicz, K. Ecker, E. Pesch, G. Schmidt and J. Weglarz (Eds.) Handbook on Scheduling ISBN978-3-540-28046-0 F. Burstein and C.W. Holsapple (Eds.) Handbook on Decision Support Systems 1 ISBN 978-3-540-48712-8 F. Burstein and C.W. Holsapple (Eds.) Handbook on Decision Support Systems 2 ISBN 978-3-540-48715-9 D. Seese, Ch. Weinhardt and F. Schlottmann (Eds.) Handbook on Information Technology in Finance ISBN 978-3-540-49486-7 T.C. Edwin Cheng and Tsan-Ming Choi (Eds.) Innovative Quick Response Programs in Logistics and Supply Chain Management ISBN 978-3-642-04312-3 J. vom Brocke and M. Rosemann (Eds.) Handbook on Business Process Management 1 ISBN 978-3-642-45099-0, 2nd Edition J. vom Brocke and M. Rosemann (Eds.) Handbook on Business Process Management 2 ISBN 978-3-642-45102-7, 2nd Edition
Jan vom Brocke • Michael Rosemann Editors
Handbook on Business Process Management 1 Introduction, Methods, and Information Systems Second Edition
Editors Prof. Dr. Jan vom Brocke University of Liechtenstein Institute of Information Systems Vaduz, Principality of Liechtenstein [email protected]
Prof. Dr. Michael Rosemann Queensland University of Technology School of Information Systems Brisbane, Queensland, Australia [email protected]
ISBN 978-3-642-45099-0 ISBN 978-3-642-45100-3 (eBook) DOI 10.1007/978-3-642-45100-3 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2014947230 © Springer-Verlag Berlin
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