Business Process Management 6th International Conference, BPM 2008,
This book constitutes the refereed proceedings of the 6th International Conference on Business Process Management, BPM 2008, held in Milan, Italy, in September 2008. The volume contains 20 revised full research papers and 3 industrial paper
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Editorial Board David Hutchison Lancaster University, UK Takeo Kanade Carnegie Mellon University, Pittsburgh, PA, USA Josef Kittler University of Surrey, Guildford, UK Jon M. Kleinberg Cornell University, Ithaca, NY, USA Alfred Kobsa University of California, Irvine, CA, USA Friedemann Mattern ETH Zurich, Switzerland John C. Mitchell Stanford University, CA, USA Moni Naor Weizmann Institute of Science, Rehovot, Israel Oscar Nierstrasz University of Bern, Switzerland C. Pandu Rangan Indian Institute of Technology, Madras, India Bernhard Steffen University of Dortmund, Germany Madhu Sudan Massachusetts Institute of Technology, MA, USA Demetri Terzopoulos University of California, Los Angeles, CA, USA Doug Tygar University of California, Berkeley, CA, USA Gerhard Weikum Max-Planck Institute of Computer Science, Saarbruecken, Germany
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Marlon Dumas Manfred Reichert Ming-Chien Shan (Eds.)
Business Process Management 6th International Conference, BPM 2008 Milan, Italy, September 2-4, 2008 Proceedings
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Volume Editors Marlon Dumas University of Tartu J Liivi 2, 50409 Tartu, Estonia E-mail: [email protected] Manfred Reichert University of Twente Department of Computer Science Information Systems Group P.O. Box 217, 7500 AE Enschede, The Netherlands E-mail: [email protected] Ming-Chien Shan SAP Labs LLC 3475 Deer Creek Road, Palo Alto, CA 94304, USA E-mail: [email protected]
Library of Congress Control Number: 2008933578 CR Subject Classification (1998): H.3.5, H.4.1, H.5.3, K.4, K.6, J.1 LNCS Sublibrary: SL 3 – Information Systems and Application, incl. Internet/Web and HCI ISSN ISBN-10 ISBN-13
0302-9743 3-540-85757-5 Springer Berlin Heidelberg New York 978-3-540-85757-0 Springer Berlin Heidelberg New York
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Preface
BPM 2008 is the sixth international conference in a series that provides the most distinguished specialized forum for researchers and practitioners in business process management (BPM). The conference has a record of attracting innovative research of the highest quality related to all aspects of BPM including theory, frameworks, methods, techniques, architectures, standards, and empirical findings. BPM 2008 was held in Milan, It
