Strategic Management and Public Service Performance
Strategic management makes a difference to the performance of public organizations. This book demonstrates that the most appropriate response is 'it all depends': on which aspects of strategy content and processes are pursued together, and how t
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Copyright material from www.palgraveconnect.com - licensed to Heriot-Watt University - PalgraveConnect - 2014-12-27
Strategic Management and Public Service Performance
10.1057/9780230349438 - Strategic Management and Public Service Performance, Rhys Andrews, George Boyne, Jennifer Law and Richard Walker
10.1057/9780230349438 - Strategic Management and Public Service Performance, Rhys Andrews, George Boyne, Jennifer Law and Richard Walker
Copyright material from www.palgraveconnect.com - licensed to Heriot-Watt University - PalgraveConnect - 2014-12-27
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Strategic Management and Public Service Performance George A. Boyne Jennifer Law and
Richard M. Walker
10.1057/9780230349438 - Strategic Management and Public Service Performance, Rhys Andrews, George Boyne, Jennifer Law and Richard Walker
Copyright material from www.palgraveconnect.com - licensed to Heriot-Watt University - PalgraveConnect - 2014-12-27
Rhys Andrews
© Rhys Andrews, George A. Boyne, Jennifer Law and Richard M. Walker 2012 Foreword © Charles C. Snow 2012
No portion of this publication may be reproduced, copied or transmitted save with written permission or in accordance with the provisions of the Copyright, Designs and Patents Act 1988, or under the terms of any licence permitting limited copying issued by the Copyright Licensing Agency, Saffron House, 6-10 Kirby Street, London EC1N 8TS. Any person who does any unauthorized act in relation to this publication may be liable to criminal prosecution and civil claims for damages. The authors have asserted their rights to be identified as the authors of this work in accordance with the Copyright, Designs and Patents Act 1988. First published 2012 by PALGRAVE MACMILLAN Palgrave Macmillan in the UK is an imprint of Macmillan Publishers Limited, registered in England, company number 785998, of Houndmills, Basingstoke, Hampshire RG21 6XS. Palgrave Macmillan in the US is a division of St Martin’s Press LLC, 175 Fifth Avenue, New York, NY 10010. Palgrave Macmillan is the global academic imprint of the above companies and has companies and representatives throughout the world. Palgrave® and Macmillan® are registered trademarks in the United States, the United Kingdom, Europe and other countries. ISBN 978–0–230–25242–4 This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. Logging, pulping and manufacturing processes are expected to conform to the environmental regulations of the country of origin. A catalogue record for this book is available from the British Library. Library of Congress Cataloging-in-Publication Data Strategic management and public service performance / Rhys Andrews . . . [et al.]. p. cm. Includes index. ISBN 978–0–230–25242–4 (hardback) 1. Strategic planning. 2. Organizational change. 3. Public administration. I. Andrews, Rhys. HD30.28.S7294 2011 352.3 4—dc23 2011029560 10 9 8 7 6 5 4 3 2 1 21 20 19 18 17 16 15 14 13 12 Printed and bound in Great Britain by CPI Antony Rowe, Chippenham and E
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