Real-time Strategy and Business Intelligence Digitizing Practices an
This book discusses and conceptualizes practices on real-time strategy, focusing on the interplay between strategy and business intelligence. Combining strategic practices and business intelligence systems, the authors demonstrate how managerial practices
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MARKO KOHTAMÄKI
REAL-TIME STRATEGY AND BUSINESS INTELLIGENCE Digitizing Practices and Systems
Real-time Strategy and Business Intelligence
Marko Kohtamäki Editor
Real-time Strategy and Business Intelligence Digitizing Practices and Systems
Editor Marko Kohtamäki University of Vaasa Vassa, Finland
ISBN 978-3-319-54845-6 ISBN 978-3-319-54846-3 (eBook) DOI 10.1007/978-3-319-54846-3 Library of Congress Control Number: 2017936901 © The Editor(s) (if applicable) and The Author(s) 2017 This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, express or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. Printed on acid-free paper This Palgrave Macmillan imprint is published by Springer Nature The registered company is Springer International Publishing AG The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Acknowledgements
This book is a product of the DIMECC S4Fleet research project. Financial support from the Finnish Funding Agency for Technology and Innovation (Tekes), the DIMECC, and from companies involved in this project is gratefully acknowledged.
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Contents
Introduction: Real-Time Strategy and Business Intelligence Marko Kohtamäki
1
Strategic Agility—Integrating Business Intelligence with Strategy 11 Marko Kohtamäki and Donald Farmer Business Intelligence—Capturing an Elusive Concept 37 Yassine Talaoui, Marko Kohtamäki and Rodrigo Rabetino How Management Control Systems Can Facilitate a Firm’s Strategic Renewal and Creation of Financial Intelligence 53 Tuomas Huikkola, Antti Koulumies and Ville Laukkanen Competitive Intelligence—A Strategic Process for External Environment Foreknowledge 77 Yassine Talaoui and Rodrigo Rabetino Human Resource Intelligence—Enhancing the Quality of Decision Making and Improving Business Performance 99 Jesse Heimonen, Jaakko Mattila and Susanna Kultalahti vii
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Business Intelligence Within the Customer Relationship
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