Products and Performance
The chapter starts with the investment ACLEDA Bank made in the financial system to enhance transparency with an innovative pilot project, promoted by the Ministry of Economy and Finance (MoEF) to “digitize corruption out of the market”. Other lessons abou
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Beyond Borders, Beyond Banking The ACLEDA Bank Story, 2005–2019
Beyond Borders, Beyond Banking
Heather A. Clark
Beyond Borders, Beyond Banking The ACLEDA Bank Story, 2005–2019
Heather A. Clark Albuquerque, NM, USA
ISBN 978-981-15-1686-3 ISBN 978-981-15-1687-0 (eBook) https://doi.org/10.1007/978-981-15-1687-0 © Springer Nature Singapore Pte Ltd. 2020 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. The publisher, the authors, and the editors are safe to assume that the advice and information in this book are believed to be true and accurate at the date of publication. Neither the publisher nor the authors or the editors give a warranty, expressed or implied, with respect to the material contained herein or for any errors or omissions that may have been made. The publisher remains neutral with regard to jurisdictional claims in published maps and institutional affiliations. This Springer imprint is published by the registered company Springer Nature Singapore Pte Ltd. The registered company address is: 152 Beach Road, #21-01/04 Gateway East, Singapore 189721, Singapore
“Socially responsible business models in the financial services sector are instrumental to the achievement of the Sustainable Development Goals, by ensuring financial agency and inclusion for populations typically left behind by less inclusive financial service pathways…. The ACLEDA story is notable in the ACLEDA Group’s steadfast determination to unlock barriers to both financial and human capital, at scale, in Cambodia, the Lao PDR, and Myanmar. In its quest to serve millions of low-income customers with financial services, ACLEDA showed its peers why value-driven, customer-centered policies, products, and practices are critical for the growth of an inclusive banking sector. ACLEDA’s commitment to building human capital goes beyond banking to higher education, instilling these values in the next generation of bankers.” Judith Karl, Executive Secretary, United Nations Capital Development Fund (UNCDF) “As an innovative microfinance institution founded almost at the same time as those in China, ACLEDA’s development experience and successful story have great reference value to the microfinance industry and financial inclusion in China. The ACLEDA Institute of Business has and will continue to play the role of an exchange platform between China and Cambodia i
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